IDEAS Foundations of Quality Improvement Program

Oct & Nov, 2025

Faculty

Scientific Planning Committee

Dean Lising PT BSc BScPT MHSc (Health Admin)
Collaborative Practice, Strategy Lead, IPE Curriculum
The Centre for Interprofessional Education, University of Toronto
Lecturer (Status-Only), Department of Physical Therapy,
Faculty of Medicine, University of Toronto

Dean Lising is the Team-Based Practice and Education Lead at the Centre for IPE, University of Toronto (UT).

Dean leads professional and faculty development programs locally and internationally and is the co-creator and Director of the BOOST! (Building Optimal Outcomes from Successful Teamwork) program, advancing collaborative practice for teams and providers.

He is actively faculty for Ontario’s Improving and Driving Excellence Across Sectors (IDEAS) Foundation programs, PT Practice within the Canadian Health Care Context Course and previously taught in the Centre for Quality Improvement and Patient Safety Certificate Course.

He also supports the UT IHI Student Chapter as a Faculty Advisor and Co-Curricular Record Validator. In previous leadership and management roles, Dean has led projects in professional practice, education, redevelopment and quality improvement in team rounding, falls prevention, electronic documentation, home first discharge and safe mobility.

As Co-Chair of Toronto Academic Health Science Network (TAHSN) working groups, he has supported the advancement of interprofessional competency framework, team and organizational tools across TAHSN hospitals. He has co-authored published research in international quality and safety literature, exploring quality improvement and team dynamics with a previous secondment as a Research Officer for the Institute of Health Policy Management and Evaluation, UT.

Dean continues to work as a clinical physiotherapist with almost 20 years’ experience in surgery, medicine, critical care, emergency and ambulatory clinic settings.

Genny Ng RRT, MHSc – Health Administration in Progress
Manager, Quality & Patient Safety
Co-Chair, Green Task Force
Sunnybrook Health Sciences Centre

Genny is the Manager of Quality & Patient Safety and Co-Chair of the Green Task Force at Sunnybrook. In her role, she oversees accreditation preparations, and leads quality improvement initiatives aimed at enhancing patient care. As Co-Chair of the Green Task Force, Genny oversees a number of sustainability initiatives. Genny has over 15 years of healthcare experience, prior to joining the Quality & Patient Safety department, Genny worked as a Respiratory Therapist in the ICU.

Christine Shea MEd, PhD
Director, Quality Improvement and Patient Safety
Assistant Professor, Teaching Stream
Institute for Health Policy, Management and Evaluation
University of Toronto

Christine is the Director of the MSc Quality Improvement and Patient Safety concentration and an Assistant Professor (Teaching Stream) in the Institute of Health Policy, Management and Evaluation (IHPME) at the University of Toronto. Her research and teaching focus on leadership, change, quality improvement and patient safety across IHPME’s programs. Christine also consults and teaches bespoke executive and continuing professional development programs to a variety of healthcare organizations. In Ontario she was the curriculum lead and faculty in the IDEAS Advanced Learning Program the provincial quality improvement program in healthcare. Christine brings over 30 years of experience working around the world as a consultant in safety and risk focusing on the role of leadership and culture to safety, risk and improvement in high reliability organizations including health care, aviation, rail and the nuclear industry. She has a master’s in educational psychology, a post graduate certificate in applied psychology and a PhD investigating the contribution of organizational, technical, and human factors in patient safety in English Emergency departments from the University of Manchester, UK. She then completed a two-year postdoctoral fellowship in the Faculty of Management at the Technical University Eindhoven, the Netherlands exploring factors contributing to patient safety in neo-natal intensive care units before returning to the UK where she worked as a safety and risk consultant for AEA Technology formerly the UK Atomic Energy Authority.

Heather Thomson RN, MN, PhD
Assistant Professor, Teaching Stream, & Director, Undergraduate Nursing Program
Lawrence Bloomberg Faculty of Nursing,
University of Toronto

Heather Thomson, RN PhD is an Assistant Professor, Teaching Stream, and Director of the Undergraduate Program at the University of Toronto’s Lawrence Bloomberg Faculty of Nursing. Heather received her PhD in Nursing with a diploma in Health Services Research from the University of Toronto and has over 20 years of experience in the healthcare system with positions ranging from point of care nurse to leadership roles in the public and private sectors. Heather’s research and teaching interests include leadership, mentorship, quality improvement, patient safety, simulation, innovation, and technology.

Jobin Varughese MD, CCFP (COE), CMD
Site Director
McMaster Family Medicine Teaching Centre
William Osler Health System

Dr. Jobin Varughese is a comprehensive family physician with special interest in care of elderly. He is an Assistant Clinical Professor in the Department of Family Medicine, McMaster University and Lecturer in the Temerty Faculty of Medicine, University of Toronto. He is the residency director for the family medicine residents at the Brampton site for McMaster University. With his involvement with the Ontario Long Term Care Clinicians, he had been teaching the IDEAs to clinicians within the long-term care. He has been working with IDEAs on the virtual delivery of the program.


Faculty Disclosure

It is the policy of the University of Toronto, Temerty Faculty of Medicine, Continuing Professional Development to ensure balance, independence, objectivity, and scientific rigor in all its individually accredited or jointly accredited educational programs.

Speakers and/or planning committee members, participating in University of Toronto accredited programs, are expected to disclose to the program audience any real or apparent conflict(s) of interest that may have a direct bearing on the subject matter of the continuing education program. This pertains but is not limited to relationships within the last TWO (2) years with not-for-profit organizations, pharmaceutical companies, biomedical device manufacturers, or other corporations whose products or services are related to the subject matter of the presentation topic.

The intent of this policy is not to prevent a speaker with a potential conflict of interest from making a presentation. It is merely intended that any potential conflict should be identified openly so that the listeners may form their own judgments about the presentation with the full disclosure of facts.

It remains for the audience to determine whether the speaker’s outside interests may reflect a possible bias in either the exposition or the conclusions presented.